Here are the 8 pros and cons:

Capital Index Fact sheet

The broker is regulated by the UK’s Financial Conduct Authority (FCA), which is generally accepted as one of the strictest and most conservative regulators in the world. Because of this, the broker adheres to several strict rules when dealing with clients’ money. The broker is part of the compensation fund in case of its insolvency and uses segregated bank accounts. There is no negative balance protection though, but the broker has several defenses in place to avoid any balance going negative during leveraged trading. Despite this, during high volatility conditions, it is still possible to lose more than your account has in it and traders will be liable to the broker in such cases. 

The only two account types offered by Capital Index are the Advanced account and the Pro account. The difference between the two lies in spreads and initial capital requirements. For the Advanced account, a minimum of 100 dollars is required while for the Pro 10,000 USD is a must. The spreads start from 1.4 pips on the Advanced account and from 1 pip on the Pro account. There are no commissions required on either account type. Since the spreads are this high and there is no option for a zero spread account, as such, Capital Index is not recommended for scalpers who rely on many small profits.

Pros & cons of Capital Index account types

Comparing Capital Index fees with other brokers

Capital Index fees compared to Interactive Brokers fees

*Inactivity fee was eliminated by IB in 2021, it used to be $20/m

Capital Index fees compared to CM Trading fees

Capital Index fees compared to plus500 fees

Capital Index fees compared to XM fees

Capital Index fees compared to AvaTrade fees

Capital Index fees compared to Capital.com fees

Capital Index is offering MetaTrader 4 (MT4) as the main trading platform. Recently the broker also introduced its proprietary trading platform called MarketBOOK which is a joint effort with Signal Centre. Signal Centre is an FCA-regulated trading signal provider that now also offers signals for Capital Index’s clients with the platform’s inbuilt features. The subscription for the MarketBOOK is free and comes with several advantages that include:

• 40+ trading signals daily on Forex, indices, commodities, and more
• Daily news and updates 
• One-click trading ability similar to the MT4 platform
• Notifications and alerts
• Advanced analysis tools and trading calculators
• Technical analysis 

The trading platform tries to mimic the MT4 capabilities and adds a few of its own to make it attractive for its clients. The platform comes with multilingual support and is multi-device compatible. 

There are several educational resources provided by the Capital Index for beginner traders. Trading guides consist of various topics that are critical for beginners to master before they can start trading Forex or CFDs. Multiple articles are sorted in a well-ordered manner. These guides include risk management and top tips for new traders to master financial markets. There is a glossary that consists of various financial terms and explanations that are widely used in Forex and CFD trading. There are multiple tutorials available that teach the basics of MT4 and Capital Index’s own MarketBOOK platforms. Together with educational materials there are trading research tools provided, including an economic calendar, as well as markets news and analysis. They provide daily news and market analysis for technical traders to increase their accuracy during trading. 

Customer support options are a tad limited, providing contact only via email, phone calls, and an online form at the Capital Index website. There is no live chat and both the webpage and support are only available in the English language. The lack of live chat is especially unfortunate as it is generally the most efficient way of contacting brokers. Unless the client is using a phone call it will take considerable time to contact them and get answers from the broker on various questions and issues that traders may have. Capital Index is not an exception when it comes to brokers that are located in the UK, as many of them have years of experience in the brokerage market and lack live chat, which may indicate their inability to adapt to new market trends and innovations. 

Capital Index is an FCA-regulated Forex and CFD broker that offers average trading conditions and spreads starting from 1.4 pips. Spread betting is also possible for UK clients. The broker has a proprietary trading platform called MarketBOOK, which tries to mimic the MT4 capabilities, but still lacks technical analysis and automated trading abilities. Capital Index provides educational resources and research tools, including an economic calendar and daily market analysis, but customer support options are limited to email, online forms, and phone calls. Overall, Capital Index is a suitable option for beginner traders and those who prefer traditional trading platforms, but it may not be the best choice for scalpers or those who require low spreads.